Cheryl Buis

 

"Professional, accommodating, interested, reliable."

 Permission to publish comment.     Permission to include my name.

Name: Julie Ann Phillips
Address: 63 Bloomfield Avenue, St. Catharines

Scorecard measures:     Strongly
Disagree
Strongly
Agree
      1 7
  Loyalty 1Satisfaction
  2Referral
  3Retention
  Appearance 4Equipment
  5Facilities
  6Personnel
  7Materials
  Reliability 8Processes
  9Problem solving
  10Precision
  11Timeliness
  12Accuracy
  Responsiveness 13Full disclosure
  14Promptness
  15Sensitivity
  16Accessibility
  Reassurance 17Trust
  18Security
  19Courtesy
  20Knowledge
  Empathy 21Personalization
  22Convenience
  23Attentiveness
  24Consideration
  25Understanding